{"id":146557,"date":"2022-05-16T10:56:25","date_gmt":"2022-05-16T09:56:25","guid":{"rendered":"https:\/\/datascientest.com\/?p=146557"},"modified":"2024-03-28T13:47:52","modified_gmt":"2024-03-28T13:47:52","slug":"power-virtual-agents","status":"publish","type":"post","link":"https:\/\/datascientest.com\/power-virtual-agents","title":{"rendered":"Power Virtual Agents : tout savoir sur l&rsquo;outil de cr\u00e9ation de chatbots"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"146557\" class=\"elementor elementor-146557\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63e3297 e-flex e-con-boxed e-con\" data-id=\"63e3297\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d82e65f elementor-widget elementor-widget-text-editor\" data-id=\"d82e65f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2>Les services de messagerie en ligne en temps r\u00e9el sont devenus indispensables pour le service client d&rsquo;une entreprise. Toutefois, r\u00e9pondre \u00e0 tous les messages des visiteurs d&rsquo;un site web repr\u00e9sente une charge de travail trop lourde pour les employ\u00e9s humains.<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e34dc elementor-widget elementor-widget-text-editor\" data-id=\"d2e34dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>C&rsquo;est la raison pour laquelle les entreprises utilisent d\u00e9sormais des robots de discussion : les <strong>chatbots<\/strong>. Afin de simplifier la cr\u00e9ation de tels robots, <strong>Microsoft propose le service cloud Power Virtual Agents<\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68c6ce2 e-flex e-con-boxed e-con\" data-id=\"68c6ce2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d645451 elementor-widget elementor-widget-heading\" data-id=\"d645451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Qu'est-ce que Power Virtual Agents ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-607c2b1 elementor-widget elementor-widget-text-editor\" data-id=\"607c2b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Microsoft Power Virtual Agents est une solution \u00ab\u00a0<a href=\"https:\/\/datascientest.com\/le-no-code-la-creation-digitale-repensee\">no-code<\/a>\u00a0\u00bb permettant de <strong>cr\u00e9er des chatbots (robots de discussion) intelligents de fa\u00e7on simple et rapide<\/strong>. De cette mani\u00e8re, les capacit\u00e9s self-service de votre entreprise sont accrues et la charge de travail du service client est r\u00e9duite.<\/p><p>Cet outil fait partie de la <a href=\"https:\/\/datascientest.com\/power-platform\">Power Platform de Microsoft<\/a>. C&rsquo;est une solution SaaS (logiciel en tant que service Cloud) permettant aux entreprises de cr\u00e9er des <strong>chatbots d&rsquo;intelligence artificielle personnalisables<\/strong> pour leurs employ\u00e9s et leurs clients.<\/p><p>Gr\u00e2ce \u00e0 son interface \u00ab\u00a0no-code\u00a0\u00bb, Power Virtual Agents permet aux employ\u00e9s non techniques de <strong>cr\u00e9er des chatbots et de les d\u00e9ployer sur de multiples canaux<\/strong>. Ils peuvent ainsi continuer \u00e0 utiliser <a href=\"https:\/\/datascientest.com\/power-automate\">Power Automate<\/a> pour concevoir des applications sans compter sur l&rsquo;aide du d\u00e9partement informatique.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1c278d elementor-widget elementor-widget-image\" data-id=\"c1c278d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"405\" src=\"https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-multicanal-1024x519.jpg\" class=\"attachment-large size-large wp-image-146570\" alt=\"chatbot-multicanal\" srcset=\"https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-multicanal-1024x519.jpg 1024w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-multicanal-300x152.jpg 300w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-multicanal-768x390.jpg 768w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-multicanal.jpg 1520w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c01ff3 e-flex e-con-boxed e-con\" data-id=\"6c01ff3\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e594bd elementor-widget elementor-widget-heading\" data-id=\"0e594bd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment fonctionne Power Virtual Agents ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81bb794 elementor-widget elementor-widget-text-editor\" data-id=\"81bb794\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Une interface graphique simple et intuitive permet de cr\u00e9er des robots tr\u00e8s rapidement m\u00eame avec des ressources limit\u00e9es. Les chatbots peuvent notamment <strong>r\u00e9pondre aux questions des clients \u00e0 partir de la FAQ de votre site, traiter les r\u00e9clamations sur des commandes et prendre en charge les requ\u00eates en langage naturel<\/strong>.<\/p><p>Afin de s&rsquo;assurer que les Power Virtual Agents effectuent les actions requises, ils peuvent se baser sur des conditions sp\u00e9cifiques d\u00e9finies par Power Automate et les connecteurs li\u00e9s aux <strong>syst\u00e8mes back-end<\/strong>. Vous pouvez aussi surveiller les chatbots pour \u00e9valuer leurs performances, afin d&rsquo;apporter des am\u00e9liorations si n\u00e9cessaire.<\/p><p>Au sein de Power Virtual Agents, un topic permet de <strong>d\u00e9finir le d\u00e9roulement d&rsquo;une conversation avec le chatbot<\/strong>. Tout est personnalisable, et les utilisateurs peuvent suivre un processus guid\u00e9 pour cr\u00e9er leur robot en utilisant des templates ou en partant de z\u00e9ro.<\/p><p>Le topic a diff\u00e9rentes phrases d&rsquo;activation pouvant \u00eatre des <strong>mots-cl\u00e9s<\/strong> ou des <strong>questions<\/strong>. Si un utilisateur \u00e9crit l&rsquo;une de ces phrases, le robot r\u00e9agira en fonction.<\/p><p>Les <strong>n\u0153uds de conversation<\/strong> permettent quant \u00e0 eux de d\u00e9finir comment le robot r\u00e9agit et ce qu&rsquo;il doit faire. Pour s&rsquo;assurer qu&rsquo;un robot choisisse la r\u00e9ponse ad\u00e9quate, une <a href=\"https:\/\/datascientest.com\/intelligence-artificielle-definition\">IA<\/a> de traitement de langage naturel est int\u00e9gr\u00e9e. Par exemple, si un client \u00e9crit \u00ab\u00a0horaires d&rsquo;ouverture\u00a0\u00bb, le robot lui communiquera automatiquement les horaires d&rsquo;ouverture du magasin.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65219e8 e-flex e-con-boxed e-con\" data-id=\"65219e8\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-deaad78 elementor-widget elementor-widget-heading\" data-id=\"deaad78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les avantages de Power Virtual Agents<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82ca9e1 elementor-widget elementor-widget-text-editor\" data-id=\"82ca9e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>La plateforme Power Virtual Agents pr\u00e9sente plusieurs avantages. Les robots sont tr\u00e8s faciles \u00e0 cr\u00e9er, gr\u00e2ce \u00e0 une <strong>interface no-code<\/strong> ne n\u00e9cessitant aucune capacit\u00e9 technique.<\/p><p>Un autre point fort est l&rsquo;<strong>int\u00e9gration via plusieurs centaines de connecteurs<\/strong> pour d\u00e9ployer les chatbots sur un site web, un r\u00e9seau social, Microsoft Teams ou m\u00eame vos propres applications.<\/p><p>Contrairement \u00e0 des employ\u00e9s humains, les agents virtuels sont disponibles \u00e0 toute heure du jour et de la nuit. Cet outil permet donc d&rsquo;<strong>assurer un service client 24\/7<\/strong>.<\/p><p>L&rsquo;exp\u00e9rience est hautement personnalisable, et peut donc \u00eatre adapt\u00e9e \u00e0 votre image de marque et \u00e0 votre client\u00e8le. De mani\u00e8re g\u00e9n\u00e9rale, Power Virtual Agents permet d&rsquo;<strong>am\u00e9liorer la satisfaction des clients<\/strong> en apportant des r\u00e9ponses instantan\u00e9es \u00e0 leurs requ\u00eates.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c8c53 elementor-widget elementor-widget-image\" data-id=\"72c8c53\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"459\" src=\"https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-365-jours-1024x587.jpg\" class=\"attachment-large size-large wp-image-146571\" alt=\"chatbot-365-jours\" srcset=\"https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-365-jours-1024x587.jpg 1024w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-365-jours-300x172.jpg 300w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-365-jours-768x440.jpg 768w, https:\/\/datascientest.com\/wp-content\/uploads\/2022\/02\/chatbot-365-jours.jpg 1520w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0cc067 e-flex e-con-boxed e-con\" data-id=\"f0cc067\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f17689 elementor-widget elementor-widget-heading\" data-id=\"0f17689\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cas d'usage et applications des Power Virtual Agents<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33d495f elementor-widget elementor-widget-text-editor\" data-id=\"33d495f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Les Power Virtual Agents peuvent \u00eatre utilis\u00e9s pour une large vari\u00e9t\u00e9 de cas d&rsquo;usage. Ils sont notamment exploit\u00e9s par les magasins, ou les <strong>centres d&rsquo;assistance<\/strong> pour chercher des r\u00e9ponses rapidement au sein d&rsquo;une large base de donn\u00e9es.<\/p><p>Les <strong>Ressources Humaines<\/strong> se servent de ce service Cloud pour trouver rapidement les r\u00e8gles li\u00e9es \u00e0 des employ\u00e9s sp\u00e9cifiques et leur fournir des documents pertinents. Lors d&rsquo;un recrutement, un Virtual Agent peut prendre en charge le <strong>processus d&rsquo;onboarding<\/strong> du nouvel employ\u00e9.<\/p><p>Dans le domaine de la formation et de l&rsquo;\u00e9ducation, les chatbots peuvent inviter les employ\u00e9s \u00e0 se former ou les connecter \u00e0 des opportunit\u00e9s d&rsquo;apprentissage. Les entreprises peuvent aussi adopter Power Virtual Agents pour <strong>r\u00e9pondre aux questions des employ\u00e9s de fa\u00e7on automatis\u00e9e<\/strong> sur le logiciel Microsoft Teams.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f9ab49 e-flex e-con-boxed e-con\" data-id=\"6f9ab49\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efcdc70 elementor-widget elementor-widget-heading\" data-id=\"efcdc70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comment apprendre \u00e0 utiliser Power Virtual Agents ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b80885 elementor-widget elementor-widget-text-editor\" data-id=\"4b80885\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pour apprendre \u00e0 utiliser Power Virtual Agents et plus g\u00e9n\u00e9ralement Microsoft Azure, vous pouvez choisir <strong>DataScientest<\/strong>. Notre formation <a href=\"https:\/\/datascientest.com\/tout-savoir-sur-microsoft-azure\">Microsoft Azure<\/a> vous permet d&rsquo;acqu\u00e9rir la ma\u00eetrise de la plateforme cloud, et d&rsquo;obtenir une certification officielle.<\/p><p>\u00c0 travers les diff\u00e9rents modules du programme, vous apprendrez \u00e0 utiliser les diff\u00e9rents services Azure. Apr\u00e8s une introduction aux fondamentaux de Azure, vous d\u00e9couvrirez la gestion et le traitement de donn\u00e9es avec <a href=\"https:\/\/datascientest.com\/azure-data-factory\">Azure Data Factory<\/a>, <a href=\"https:\/\/datascientest.com\/azure-synapse-analytics\">Synapse<\/a>, <a href=\"https:\/\/datascientest.com\/azure-databricks\">Databricks<\/a> ou <a href=\"https:\/\/datascientest.com\/apache-spark\">Apache Spark.<\/a> Pour le suivi des solutions d\u00e9ploy\u00e9es pour le stockage et le traitement, vous apprendrez aussi \u00e0 manier <strong>Azure Data Lake Storage<\/strong> et <strong>Azure Event Hubs<\/strong>.<\/p><p>En guise d&rsquo;alternative, nous proposons aussi une <a href=\"https:\/\/datascientest.com\/cours-power-bi\">formation Power BI<\/a>. Ce parcours vous permet d&rsquo;apprendre \u00e0 ma\u00eetriser la solution de Business Intelligence et plus g\u00e9n\u00e9ralement la Power Platform de Microsoft et ses diff\u00e9rents composants comme Power Query et Power Automate.<\/p><p>Nos formations intensives se d\u00e9roulent sur trois ou quatre jours et s&rsquo;effectuent enti\u00e8rement \u00e0 distance. Elles sont compos\u00e9es de <strong>50% de coaching individuel<\/strong> sur notre plateforme en ligne et <strong>50% de Masterclass<\/strong>.<\/p><p>Pour le financement, tous nos cursus sont \u00e9ligibles au <a href=\"https:\/\/datascientest.com\/cpf-comment-utiliser-son-compte-personnel-de-formation\">Compte Personnel de Formation<\/a>. N&rsquo;attendez plus et d\u00e9couvrez les formations DataScientest !<\/p><p>Vous savez tout sur Power Virtual Agents. Pour plus d&rsquo;informations, d\u00e9couvrez <a href=\"https:\/\/datascientest.com\/power-bi\">notre dossier complet sur Power BI<\/a> et <a href=\"https:\/\/datascientest.com\/power-bi-direct-query\">notre dossier sur Power Query<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3430791 elementor-align-center button-principale elementor-widget elementor-widget-button\" data-id=\"3430791\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datascientest.com\/formation-microsoft-azure\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus sur la formation Microsoft Azure<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Les services de messagerie en ligne en temps r\u00e9el sont devenus indispensables pour le service client d&rsquo;une entreprise. Toutefois, r\u00e9pondre \u00e0 tous les messages des visiteurs d&rsquo;un site web repr\u00e9sente une charge de travail trop lourde pour les employ\u00e9s humains. C&rsquo;est la raison pour laquelle les entreprises utilisent d\u00e9sormais des robots de discussion : les [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":160958,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"content-type":"","inline_featured_image":false},"categories":[2493],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Power Virtual Agents : tout savoir sur l&#039;outil de cr\u00e9ation de chatbots<\/title>\n<meta name=\"description\" content=\"Power Virtual Agents est un service cloud de Microsoft permettant de cr\u00e9er des chatbots via une interface no-code. D\u00e9couvrez les avantages et cas d&#039;usage de ce service, son fonctionnement, et comment apprendre \u00e0 l&#039;utiliser.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/datascientest.com\/power-virtual-agents\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Power Virtual Agents : tout savoir sur l&#039;outil de cr\u00e9ation de chatbots\" \/>\n<meta property=\"og:url\" content=\"https:\/\/datascientest.com\/power-virtual-agents\" \/>\n<meta property=\"og:site_name\" content=\"Formation Data Science | DataScientest.com\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-16T09:56:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-28T13:47:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/datascientest.com\/wp-content\/uploads\/2022\/05\/power-virtual-agent-1-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"563\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Raphael Kassel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Raphael Kassel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/datascientest.com\/power-virtual-agents\",\"url\":\"https:\/\/datascientest.com\/power-virtual-agents\",\"name\":\"Power Virtual Agents : tout savoir sur l'outil de cr\u00e9ation de chatbots\",\"isPartOf\":{\"@id\":\"https:\/\/datascientest.com\/#website\"},\"datePublished\":\"2022-05-16T09:56:25+00:00\",\"dateModified\":\"2024-03-28T13:47:52+00:00\",\"author\":{\"@id\":\"https:\/\/datascientest.com\/#\/schema\/person\/6eca16f63daaafcbc96e15549b9d4ee1\"},\"description\":\"Power Virtual Agents est un service cloud de Microsoft permettant de cr\u00e9er des chatbots via une interface no-code. 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