{"id":250299,"date":"2024-09-16T05:30:00","date_gmt":"2024-09-16T05:30:00","guid":{"rendered":"https:\/\/datascientest.com\/?p=250299"},"modified":"2024-09-14T08:55:16","modified_gmt":"2024-09-14T08:55:16","slug":"salesforce-trailhead-tout-savoir","status":"publish","type":"post","link":"https:\/\/datascientest.com\/salesforce-trailhead-tout-savoir","title":{"rendered":"Salesforce Trailhead : Qu&rsquo;est-ce que c&rsquo;est ? Comment \u00e7a fonctionne ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"250299\" class=\"elementor elementor-250299\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94f179e e-flex e-con-boxed e-con\" data-id=\"94f179e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb0ea5a elementor-widget elementor-widget-heading\" data-id=\"cb0ea5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><p class=\"elementor-heading-title elementor-size-default\">D\u2019Amazon \u00e0 Coca-Cola en passant par Adidas ou Apple, les plus grandes entreprises du monde utilisent Salesforce. Au fil des ann\u00e9es, le logiciel SaaS a su s\u2019imposer sur le march\u00e9 de la gestion de la relation client et le cloud computing. Pour autant, il n\u2019est pas si simple de ma\u00eetriser le software. C\u2019est pourquoi, le leader des CRM met \u00e0 votre disposition sa plateforme de formation, Salesforce Trailhead. Focus.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b5eef4 e-flex e-con-boxed e-con\" data-id=\"2b5eef4\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6151dac elementor-widget elementor-widget-heading\" data-id=\"6151dac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qu\u2019est-ce que Salesforce Trailhead ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a6f17 elementor-widget elementor-widget-text-editor\" data-id=\"69a6f17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">Salesforce Trailhead est une <\/span><b>plateforme d\u2019apprentissage en ligne gratuite. <\/b><span style=\"font-weight: 400;\">L\u2019objectif : faciliter l\u2019acquisition de comp\u00e9tences des utilisateurs \u00e0 travers une exp\u00e9rience accessible et engageante.<\/span><\/p><p><span style=\"font-weight: 400;\">Con\u00e7ue pour r\u00e9pondre aux besoins vari\u00e9s des utilisateurs de Salesforce (qu\u2019ils soient <a href=\"https:\/\/datascientest.com\/adminsys-tout-savoir\">administrateurs SI<\/a>, <a href=\"https:\/\/datascientest.com\/developpeur-web-tout-savoir\">d\u00e9veloppeurs<\/a> ou membres d&rsquo;\u00e9quipes commerciales), Trailhead va<\/span><b> au-del\u00e0 de la simple formation technique<\/b>. <span style=\"font-weight: 400;\">En plus d&rsquo;explorer des fonctionnalit\u00e9s pointues, comme Einstein Copilot, la plateforme vous aide \u00e0 d\u00e9velopper des comp\u00e9tences essentielles, comme l&rsquo;<a href=\"https:\/\/datascientest.com\/data-analysis-tout-savoir\">analyse des donn\u00e9es<\/a> ou l\u2019intelligence \u00e9motionnelle.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Le tout, dans <\/span><b>un format interactif et ludique<\/b><span style=\"font-weight: 400;\">. Vous avancez \u00e0 votre rythme en suivant des parcours personnalis\u00e9s. Avec des modules structur\u00e9s qui s&rsquo;adaptent aux objectifs de chacun, Trailhead propose une <a href=\"https:\/\/datascientest.com\/apprentissage-continu-tout-savoir\">exp\u00e9rience d&rsquo;apprentissage continue<\/a>. En prime, vous gagnez des badges \u00e0 chaque fois que vous franchissez une \u00e9tape vers la <a href=\"https:\/\/datascientest.com\/salesforce-tout-savoir\">ma\u00eetrise de Salesforce<\/a>. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-021d957 elementor-widget elementor-widget-image\" data-id=\"021d957\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 02-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"514\" src=\"https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_1.jpg\" class=\"attachment-full size-full wp-image-250323\" alt=\"\" srcset=\"https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_1.jpg 900w, https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_1-300x171.jpg 300w, https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_1-768x439.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149b337 elementor-align-center button-principale elementor-widget elementor-widget-button\" data-id=\"149b337\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datascientest.com\/formations-sap\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus sur Salesforce<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-823bc4e e-flex e-con-boxed e-con\" data-id=\"823bc4e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdd50a elementor-widget elementor-widget-heading\" data-id=\"4cdd50a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quelles sont les comp\u00e9tences acquises ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca95cb elementor-widget elementor-widget-text-editor\" data-id=\"1ca95cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Salesforce Trailhead vous offre une formation \u00e0 360 \u00ba \u00e0 travers un large panel de disciplines enseign\u00e9es. Voici les principales :\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>La gestion de la relation client <\/b><span style=\"font-weight: 400;\">: c\u2019est un peu <a href=\"https:\/\/datascientest.com\/crm-tout-savoir\">la base du CRM<\/a>. Salesforce fournit alors de nombreuses ressources pour aider les \u00e9quipes \u00e0 am\u00e9liorer l\u2019exp\u00e9rience client.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u2019analyse de donn\u00e9es<\/b><span style=\"font-weight: 400;\"> : la connaissance client \u00e9tant au c\u0153ur de la GRC, Trailhead vous aide \u00e0 d\u00e9velopper une <a href=\"https:\/\/datascientest.com\/data-driven-tout-savoir\">culture data driven<\/a>.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u2019intelligence artificielle<\/b><span style=\"font-weight: 400;\"> : pour vous aider \u00e0 tirer pleinement parti de cette nouvelle technologie, notamment dans les communications avec les clients.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>L\u2019automatisation : <\/b><span style=\"font-weight: 400;\">pour que vous passiez moins de temps sur les t\u00e2ches chronophages, et plus sur celles qui apportent une r\u00e9elle valeur ajout\u00e9e.<\/span><\/li><li><b>La transformation num\u00e9rique <\/b><span style=\"font-weight: 400;\">: l\u2019id\u00e9e \u00e9tant de d\u00e9velopper une nouvelle culture d\u2019entreprise o\u00f9 les technologies sont exploit\u00e9es \u00e0 leur plein potentiel et les silos entre services disparaissent<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e861e elementor-widget elementor-widget-text-editor\" data-id=\"c7e861e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Il ne s\u2019agit que de quelques-uns des enseignements de Salesforce Trailhead. L\u2019offre est extr\u00eamement large pour couvrir l\u2019ensemble des besoins des \u00e9quipes commerciales, <a href=\"https:\/\/datascientest.com\/data-marketing-tout-savoir\">marketing<\/a>, IT, \u2026).\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e047b5 e-flex e-con-boxed e-con\" data-id=\"2e047b5\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db6ff28 elementor-widget elementor-widget-heading\" data-id=\"db6ff28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pourquoi rejoindre Salesforce Trailhead ?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31373cc elementor-widget elementor-widget-heading\" data-id=\"31373cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-medium\">Un apprentissage efficace<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-796db3f elementor-widget elementor-widget-text-editor\" data-id=\"796db3f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Salesforce Trailhead se distingue par une m\u00e9thode d\u2019apprentissage ludique qui favorise <strong>l\u2019acquisition de nouvelles comp\u00e9tences<\/strong>. Plut\u00f4t que de consommer de l\u2019information passivement, vous \u00eates activement impliqu\u00e9 dans le parcours d\u2019apprentissage.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Notamment \u00e0 travers :\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Le trailhead Playground<\/b><span style=\"font-weight: 400;\"> : cet espace s\u00e9curis\u00e9 vous propose diff\u00e9rents d\u00e9fis pratiques. L\u2019objectif est d\u2019apprendre en faisant. Ici, vous pourrez faire toutes les erreurs dans l\u2019utilisation du CRM, sans craindre les cons\u00e9quences.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Les quiz<\/b><span style=\"font-weight: 400;\"> : ils valident les acquis \u00e0 travers des questions \u00e0 choix multiples.\u00a0<\/span><\/li><li><b>Un syst\u00e8me de points et de badges<\/b><span style=\"font-weight: 400;\"> : vous en gagnez \u00e0 chaque fin de le\u00e7on pour rendre le processus encore plus motivant et ludique. <\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef73c99 elementor-widget elementor-widget-heading\" data-id=\"ef73c99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-medium\">Des certifications recherch\u00e9es sur le march\u00e9 du travail<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ebfa6 elementor-widget elementor-widget-text-editor\" data-id=\"14ebfa6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Au-del\u00e0 de l\u2019acquisition de nouvelles comp\u00e9tences, Salesforce Trailhead vous permet de les valider gr\u00e2ce \u00e0 diff\u00e9rentes certifications : <a href=\"https:\/\/datascientest.com\/administrateur-cloud-tout-savoir\">Administrateur<\/a>, <a href=\"https:\/\/datascientest.com\/ingenieur-en-intelligence-artificielle-tout-savoir\">sp\u00e9cialiste IA<\/a>, <a href=\"https:\/\/datascientest.com\/business-analyst\">business analyst<\/a>, expert CPQ, \u2026\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0aa3f8 elementor-widget elementor-widget-image\" data-id=\"e0aa3f8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"514\" src=\"https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_2.jpg\" class=\"attachment-full size-full wp-image-250324\" alt=\"\" srcset=\"https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_2.jpg 900w, https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_2-300x171.jpg 300w, https:\/\/datascientest.com\/wp-content\/uploads\/2024\/08\/salesforce_trailhead_datascientest_2-768x439.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7cff4a elementor-align-center button-principale elementor-widget elementor-widget-button\" data-id=\"e7cff4a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datascientest.com\/formations-sap%20\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">En apprendre davantage sur Salesforce<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bda2b59 elementor-widget elementor-widget-text-editor\" data-id=\"bda2b59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ces certifications ont d\u2019autant plus de valeur que Salesforce domine largement le march\u00e9 des CRM (<a href=\"https:\/\/www.lebigdata.fr\/salesforce-tout-savoir\">19,7 %<\/a>). La ma\u00eetrise de ce CRM est donc particuli\u00e8rement recherch\u00e9e sur le march\u00e9 du travail, donnant ainsi encore plus de poids \u00e0 votre curriculum vit\u00e6. Et ce, peu importe l\u2019endroit o\u00f9 vous recherchez du travail, car les <\/span><b>accr\u00e9ditations Trailhead sont mondialement reconnues.<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad714bb elementor-widget elementor-widget-heading\" data-id=\"ad714bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-medium\">Un acc\u00e8s \u00e0 la Trailblazer community<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8e643 elementor-widget elementor-widget-text-editor\" data-id=\"2c8e643\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">La force de Salesforce Trailhead repose sur la communaut\u00e9 Trailblazer, <\/span><b>un r\u00e9seau mondial d&rsquo;utilisateurs<\/b><span style=\"font-weight: 400;\"> o\u00f9 l\u2019entraide et le partage d\u2019exp\u00e9rience sont au c\u0153ur de la r\u00e9ussite collective. Cette communaut\u00e9 est ouverte \u00e0 tous, quel que soit votre parcours ou votre niveau d\u2019expertise.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">L\u2019objectif est d\u2019offrir aux utilisateurs un <strong>espace d\u2019apprentissage collaboratif<\/strong> favorisant la progression de tout un chacun gr\u00e2ce aux connexions et nombreux d\u00e9fis propos\u00e9s. Gr\u00e2ce \u00e0 cette dynamique collaborative, vous maximisez votre productivit\u00e9, vous adoptez plus rapidement les innovations et vous tirez un meilleur parti des <strong>solutions Salesforce<\/strong>. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9ffa6 elementor-widget elementor-widget-text-editor\" data-id=\"2c9ffa6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Trailhead combine \u00e0 la perfection apprentissage pratique, gamification et esprit de communaut\u00e9 pour cr\u00e9er une exp\u00e9rience enrichissante et stimulante. N\u2019h\u00e9sitez pas \u00e0 rejoindre ses cours en ligne.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Et pour compl\u00e9ter cet apprentissage, <a href=\"https:\/\/datascientest.com\/formation-salesforce\">formez-vous avec DataScientest<\/a>. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce95d5 elementor-align-center button-principale elementor-widget elementor-widget-button\" data-id=\"4ce95d5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datascientest.com\/formations-sap\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir nos formations<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4267d19 e-flex e-con-boxed e-con\" data-id=\"4267d19\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44b61d8 elementor-widget elementor-widget-html\" data-id=\"44b61d8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Qu'est-ce que Salesforce Trailhead ?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Salesforce Trailhead est une plateforme d'apprentissage en ligne gratuite propos\u00e9e par Salesforce. 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Ces certifications sont bas\u00e9es sur des parcours d'apprentissage approfondis suivis d'un examen payant. \"\r\n    }\r\n  },{\r\n    \"@type\": \"Question\",\r\n    \"name\": \"Salesforce Trailhead est-il accessible aux d\u00e9butants ?\",\r\n    \"acceptedAnswer\": {\r\n      \"@type\": \"Answer\",\r\n      \"text\": \"Oui, Salesforce Trailhead est con\u00e7u pour \u00eatre accessible \u00e0 tous, y compris aux d\u00e9butants. La plateforme propose des parcours d'apprentissage adapt\u00e9s \u00e0 diff\u00e9rents niveaux de comp\u00e9tence, allant de l'introduction aux bases de Salesforce pour les novices \u00e0 des modules avanc\u00e9s pour les utilisateurs exp\u00e9riment\u00e9s.\"\r\n    }\r\n  }]\r\n}\r\n<\/script>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u2019Amazon \u00e0 Coca-Cola en passant par Adidas ou Apple, les plus grandes entreprises du monde utilisent Salesforce. Au fil des ann\u00e9es, le logiciel SaaS a su s\u2019imposer sur le march\u00e9 de la gestion de la relation client et le cloud computing. Pour autant, il n\u2019est pas si simple de ma\u00eetriser le software. C\u2019est pourquoi, le [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":250301,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"content-type":"","inline_featured_image":false},"categories":[2493],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Salesforce Trailhead : Qu&#039;est-ce que c&#039;est ? Comment \u00e7a fonctionne ?<\/title>\n<meta name=\"description\" content=\"De l\u2019utilisation de l\u2019IA \u00e0 la relation client en passant par l\u2019analytics, Salesforce Trailhead vous aide \u00e0 d\u00e9velopper toutes vos comp\u00e9tences sur le CRM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/datascientest.com\/salesforce-trailhead-tout-savoir\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Trailhead : Qu&#039;est-ce que c&#039;est ? 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