Bill Inmon: The Pioneer of Data Warehousing
Bill Inmon is the creator of Data Warehouse technology and one of the major figures in computer science history. Discover his fascinating career and inventions without which Data Science would probably not exist! Big Data is now utilized by most companies, and we all use data storage in our daily lives. However, few people know […]
Salesforce AI: Artificial Intelligence at the service of customer relationship
Artificial intelligence is making its way everywhere, starting with customer relationship management. From personalization, predictive analytics, and automation, to content generation, artificial intelligence proves to be a top ally for marketing and sales teams. The leader in CRM has understood this well by developing Salesforce AI. What is Salesforce AI? By integrating reliable and scalable […]
Salesforce Service Cloud: What are its features?
Marketing, commercial functions, and customer support… each department has different needs regarding customer relationship management. All use CRM, but not necessarily in the same way. That’s why Salesforce tailors its products for each department: Marketing Cloud for the marketing team, Sales Cloud for the sales team, and Service Cloud for the customer support team. DataScientest […]
Salesforce Commerce Cloud: How does it work?
Commerce Cloud harnesses the power of Salesforce specifically tailored for online stores. From order management and online payments to marketplaces, seamless shopping experiences, and automation, the platform streamlines the management of your e-commerce operations. Discover all the features of Salesforce Commerce Cloud. What is Salesforce Commerce Cloud? Launched in 2016 after Salesforce’s acquisition of Demandware, […]
Salesforce Trailhead: What is it? How does it work?
From Amazon to Coca-Cola, including Adidas and Apple, the world’s largest companies use Salesforce. Over the years, the SaaS software has established itself in the customer relationship management and cloud computing market. However, mastering the software is not that simple. That’s why the CRM leader offers its training platform, Salesforce Trailhead. Focus. What is Salesforce […]
NetOps: The DevOps-Inspired Approach to Modern Network Management
NetOps is an approach to network management that draws inspiration from the principles of the renowned DevOps methodology. It allows companies to maintain a competitive edge in the era of Software-Defined Networking and network functions virtualization. Discover everything you need to know about this practice, its benefits, and the future prospects it offers! With the […]
Salesforce AppExchange: what is it? How does it work?
Salesforce is the first CRM publisher to offer a marketplace of applications that enhance user experience on its platform. With AppExchange, the company extends the functionalities of its customer relationship management software to better meet the needs of its users. Discover Salesforce AppExchange, its solutions, how it works, and its advantages. What is Salesforce AppExchange? […]
Empowering Insights: Navigating the Complex World of Power BI Governance
On 11th November, we celebrate Data Governance Day! Effective governance of Power BI can significantly elevate business outcomes by ensuring data quality and accessibility. Future trends highlight AI’s role in automation and collaborative governance practices. To foster a data-driven culture, prioritize leadership involvement, open communication, and ongoing training while leveraging technology for monitoring. Mastering data […]
Business Central: all about Microsoft’s ERP software
Business Central is an ERP software developed by Microsoft, ideal for SMEs and startups. Discover everything you need to know about this solution, its various features, and how to master it! Over the years, business management has become increasingly complex, especially for SMEs who often face significant challenges. Managing finances, inventory, customer relations, and human […]
Salesforce CPQ (Configuration, Price, Quote): What is it?
Salespeople only dedicate 28% of their professional time to selling. Yet, selling is supposed to be their core business. So what are they doing during the other ¾ of the time? They manage customer issues and primarily handle administrative tasks. Generating quotes, commercial proposals, waiting for approvals – these are just a few tasks that […]
What is a CRM Consultant?
The CRM consultant’s role is to guide and support companies throughout the process of adopting a customer relationship management solution. Discover everything you need to know about this profession and its importance in the era of digital transformation! Over the past decades, customer relationship management has taken a central place in business strategy. To stand […]
Introduction to Proxmox: A comprehensive solution for virtualization
In the field of computing, virtualization has become an essential tool to optimize the use of available resources. Proxmox Virtual Environment (VE) stands out as a powerful, free, and accessible solution. Designed to meet the needs of businesses of all sizes, Proxmox VE offers a comprehensive set of tools to manage virtual machines and containers. […]
